Privacy Policy (the Legal stuff)


Last update: October 22, 2018

Techbox is committed to protecting your privacy. This privacy statement explains data collection and use practices for all Techbox-related activities (collectively the “Site”), products or services. By accessing the Site, or using a Techbox service through one of our stores, you are consenting to the information collection and use practices described in this privacy statement.

1. Collection of Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Techbox products and services, or when purchasing, downloading and/or registering Techbox products. The personal information we collect may include (but is not limited to) your name, title, company or organization name, e-mail, phone, address, information about your job function, information about your company, credit card, and bank account information.

The Site may collect certain information about your visit, such as the name of your Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. The site may collect information about your hardware and software in order to provide a requested service.

Techbox forums provide opportunities to interact with Techbox employees, experts, and your peers in order to share knowledge and news about Techbox products and related technologies. In order to avoid your e-mail address or other personal information from being gathered and used by others for inappropriate or harmful purposes, Techbox advises that you should be cautious about posting a real e-mail address or other personal information to newsgroups, chats, or other public forums.

1.1 Personal Information from Other Sources

We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, "Partners") or other third parties. We may associate this information with the other Personal Information we have collected about you.

2. Use of your Personal Information

The personal information collected on the Site will be used to operate the Site as well support Techbox operations and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, Techbox may use personal information to provide you with more effective customer service, to improve the Site and any related Techbox products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with Techbox, information collected by the Site may be combined with information collected by other Techbox services.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other Techbox products and services.

When you sign up for a newsletter or agree to receive promotional e-mail, the Site may use customized links or similar technologies to track links that you click. We may associate that information with your personal information in order to provide you more focused communications or purchase information.

Some services on the Site offer individuals the ability to publicly display certain personal information, such as for a Techbox partner who wishes to publish contact information as part of offering a business service. Participation in such services is always optional.

Techbox may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Techbox or the Site; (b) protect and defend the rights or property of Techbox and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of Techbox employees or agents, users of Techbox products or services, or members of the public.

Personal information collected on the Site or through our services may be stored and processed in the United States or any other country in which Techbox or its affiliates, subsidiaries or agents maintain facilities, and by using the Site or Techbox services, you consent to any such transfer of information outside of your country. Techbox abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

The Site and services provided by Techbox may provide links to other websites. We are not responsible for the privacy practices or the content of such other websites. We encourage our users to read the privacy statements of each and every website they visit. This policy applies solely to information collected by us through the Site and Techbox Services and does not apply to these third-party websites. The ability to access information of third parties from Techbox, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content.

2.1 Information Shared with Partners

Techbox partners with various companies (our "Partners") to provide additional services through the Site. Such services may include (but is not limited to), credit card processing, bank transaction processing, email messaging, SMS or voice messaging, website hosting, packaging, mailing and delivery, answering customer questions about products and services, and sending information about our products, special offers, and other services.

In such cases, we will provide our Partners with the personal information they need to deliver the service for which they have been retained. Our Partners are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

3. Control of your Personal Information

Except as otherwise described in this statement, personal information you provide on the Site and through Techbox services will not be shared without your permission outside of Techbox, its controlled subsidiaries and affiliates, and organizations with whom you explicitly lias. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.

Please be aware that this privacy statement and any choices you make on the Site and through our services will not necessarily apply to personal information you may have provided to Techbox in the context of other, separately operated, Techbox products or services, or other organizations with whom you have established a relationship through Techbox products or services.

Techbox may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested or confirming you requested a product or service. In some services offered by Techbox, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

4. Security of your Personal Information

Techbox is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number or bank account number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 

5. Use of Cookies

We use cookies on the Site to ensure the integrity of the registration process and to personalize the Site and Techbox Services. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology is a tool we use to compile aggregated statistics about the Site’s usage, such as how many visitors clicked on key elements (such as links or graphics) on the Site, blog or a newsletter. We may share aggregated site statistics with partner companies.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.

6.1 Use of Web Beacons

Techbox Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that allow the Site to count users who have visited those pages and to deliver co-branded services. Techbox may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views. the Site prohibits Web beacons from being used to collect or access your personal information.

7. Enforcement of this Privacy Statement

If you have questions regarding this statement, you should contact Techbox.

8. Changes to this Statement

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

9. Contact Information

Techbox welcomes your comments regarding this privacy statement. If you believe that Techbox has not adhered to this privacy statement, please contact us electronically or via postal mail using the information provided at info@yourtechbox.com, and we will use commercially reasonable efforts to promptly determine and remedy the problem.